FAQ 2016-10-31T09:36:14+01:00

FAQ

Frequently Asked Questions

What services do you offer?

We offer dog walking, dog running, and potty breaks.

Can you give my pet his medication?

Yes, we have a lot of experience administering medications.

Are you insured and bonded?

Yes, Paw Treasures is insured and bonded. We recommend you always make sure your pet sitters are insured and bonded.

Do you work holidays, weekends, and evenings?

Yes, we work all year long.

Do you provide house sitting, boarding or daycare services?

We do not, but we are happy to provide recommendations.

Do you provide dog training?

No, we do not do training. We work closely with trainers and can provide excellent referrals for you.

What animals do you look after?

We care for cats, dogs, chickens, reptiles, fish, and birds.

What do you do if there is bad weather?

The pet sitter and walker will use their best judgement to keep everyone safe. We will let you know if there are schedule changes.

Where can I pay my bill?

Once we set up your account, you will receive login information to our customer portal.

What happens after I make a pet walk or visit request?

We will follow up with a quote and schedule a meet and greet. We can then confirm your schedule and provide loving care to your pet.

How do I cancel a walk or visit or schedule a new one?

You can call, email, or text your schedule changes. You will also be able to make updates in the customer portal.

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